Heather Michael, owner of Home Care Solutions received her Bachelor’s degree from Linfield College- School of Nursing in 1994. Her experience in health care started years before, working as a housekeeper in a nursing home after high school. When she started Nursing School, she worked as an admissions clerk at St. Vincent Hospital and worked part-time for a Home Care agency as their night-time scheduler. She also worked weekends as the relief manager at an Assisted Living facility.
After graduation, she moved to Tri-Cities, Washington where she started her first job as a Registered Nurse at KGH. Heather worked for several local physician’s and then, in 1997, she opened her first Adult Family Home. This business grew over the years from one home to four. Heather managed the staff and coordinated care for the 24 residents in those homes. She loved working with elderly clients and took a proactive approach to keeping her clients healthy.
“Everyone wants to remain in their home as they retire and get older. Home is where we feel safe and secure. It’s where so many memories are made. When illness or a physical ailment limits a person’s independence, they may not know what to do or what their options are. We are the solution to these care needs. We come along side our clients to meet their needs so that they can remain living in their homes. It brings me joy knowing that not only are we helping people, but we are fulfilling their greatest wish, to live at home.”
In 2010, she took a job as a Case Manager for Hospice. Her insight of the needs of her patients combined with the knowledge that there was a need for quality caregiving in a residential setting, inspired her to start a Home Care agency. An agency with a variety of services because we know no two people are alike. Each of our clients is unique with different needs and different circumstances. Our desire is to get to know our clients’ needs and circumstances, meet those specific needs and circumstances so that they can live at home.
Heather has developed a team of compassionate, knowledgeable and inspiring individuals to join her team and work towards making a bigger impact in our community. Home Care Solutions takes pride in our mission to improve the lives of our clients by providing personalized care in the comfort of their home.
Home Care Solutions is licensed as Home-Care under Department of Health. Home-care agencies perform household and personal care services, like preparing meals, cleaning, and helping with bathing or dressing. Currently we have zero deficiencies.